Frequently asked questions.

With a growth call. We get to know you and your business: where you come from, what’s going on and where you want to go.

Then we dive into your industry, your competitors and your customers. You get a clear proposal with goals, steps, timeline and price. We only start building once you approve.

No. The growth call is no-obligation. You get honest advice on your next step, and you decide whether we continue together.

With the people who do the work. There’s no account manager between you and the team: you talk directly to your strategist, designer, developer or marketer.

Within 4 hours on working days. Call us on 085 401 6590 or email info@achieve.nl. We’re available Monday to Friday, from 09:00 to 17:30.

Of course. Our office is at Cypresbaan 3 in Capelle aan den IJssel, right next to Rotterdam and easy to reach by car and public transport. The growth call can take place here too, at our table. Prefer online? That works too.

For entrepreneurs who want to grow, across diverse markets: from e-commerce and retail to hospitality, sports and lifestyle. What they have in common: they want to take the next step and know what every investment returns.

Yes, and that’s exactly our strength. Strategy, brand, website and marketing all come from one team. Combine what you need; your proposal shows the price for your entire project.

Our pricing page lists the packages for each service, with a starting price. So you know where you stand in advance. Your proposal shows exactly what your project costs, before we start.

Almost everything. With a website, a few things are paid separately: your domain name, your hosting and, if your site uses cookies, the cookie banner for €7 per month. With a Shopify webshop, hosting runs through your Shopify subscription. With ads, you pay your ad budget directly to the platform. You see all these costs in advance in your proposal, so you’re never caught by surprise.

No, all our prices are excl. VAT.

Then that’s extra work, at €130 per hour, excl. VAT. We always discuss it in advance and only carry it out once you approve. So you’re never caught by surprise.

No. You pay your ad budget directly to the platform, such as Google or Meta. It’s separate from our fees. The minimum budget needed varies by service and package.

You pay your ad budget directly to the platform, such as Google or Meta, from your own account and with your own payment details. The platform charges what your ads actually cost, usually automatically once a certain amount is reached or once a month. You never pay more than the budget we agree together, and your report shows exactly where it went.

A quote is valid for 30 days, unless the quote states a different period. Our terms and conditions say the same.

That depends on the service. A project such as a strategy, brand guidelines or a website is a one-off payment: no subscription. Ongoing services such as ads, social media and hosting have a fixed monthly fee.

For an ongoing service you choose a term. You can stop earlier, but payment for the remaining months of that term still applies. After the term, you can cancel monthly with one month’s notice. Your proposal and our terms and conditions state exactly what applies to you.

Yes. If you start smaller, we can add parts of a bigger package later. We discuss the cost with you in advance.

Then you choose: renew, switch to another package or stop. If you stop, you get an overview of what we built and what works.

A Brand Book is a document that brings together all decisions about a company’s visual identity and brand image: brand guidelines that keep your brand recognisable and consistent everywhere. That way, everyone who works with your brand works from the same book.

Two to four weeks on average, from the first sketch to the complete brand guidelines. How fast it goes also depends on how quickly you give feedback on the proposals.

Yes, even if we didn’t build it. We do small changes separately, for €130 per hour, always only after you approve. If you want changes more often, a maintenance plan is better value: it includes fixed time for changes every month, and we keep your site secure and up to date at the same time. If your website needs more than a refresh, we look together at whether a new website delivers more.

Yes. At delivery we show you how to update copy, photos and products yourself. Depending on your package, you get a short explanation with a manual, a personal walkthrough of your site, or also a video recording to watch back later. Prefer us to do it? Then we take care of it for you.

A website or webshop can be live from 1 month, depending on your package. How fast it goes also depends on how quickly you supply copy and images.

No need. Depending on your package, you supply the copy yourself, or we write it for you: with AI based on your input, with AI copy that our copywriter then refines, or entirely by our copywriter.

Yes, wherever it saves you time and money, such as writing copy. But AI doesn’t make the choices for you. Our strategists, designers, developers and marketers decide what happens, and check everything before it goes live.

This website was made the same way: 100% AI built, 100% human choices.

Yes. We build custom websites and Shopify webshops, with payment methods such as iDEAL and credit card via Mollie or Stripe.

Yes. Our hosting plans run on fast servers in Amsterdam, with a 99.9% uptime guarantee, daily backups and an SSL certificate. If you move to us, migrating your website is included.

We walk you through everything so you can carry on yourself. After that, you can choose a maintenance plan: we keep software and plugins up to date, monitor security and make a daily backup. The larger plans also include time for changes.

With Google Ads, your business appears at the top of Google exactly when someone searches for what you offer. You choose the keywords you want to be found for and only pay when someone clicks your ad. You decide the maximum you pay per click. We make sure your budget goes to the searches that bring in customers, and cut what costs money without delivering.

That depends on your customer. If people are already actively searching for what you offer, Google Ads is often the best start: you’re at the top the moment they search. If your customer still needs to get to know you, advertising on social media works better, such as Instagram, Facebook, TikTok or LinkedIn, with ads that stand out among what people are already watching. Often the two reinforce each other. In the growth call we look together at where your customers are and where you should start.

On Google, with search ads, Shopping and Performance Max, and on YouTube. On social media: Instagram, Facebook, LinkedIn, TikTok and Snapchat. And in ChatGPT too.

That varies by channel and package. Google Ads needs at least €1,500 per month to run the roadmap properly. For social media advertising it starts at €300 per month.

By adjusting every month based on what the numbers show. We look at which searches and audiences your ads appear for, cut what costs money without delivering, and test different ads against each other. What works best gets more budget. That way we don’t just steer on clicks, but on leads, revenue and ultimately your margin.

That depends on your channel and your market, so we don’t make empty promises. With Google Ads, the system spends the first few weeks learning who your ads work best for. Then we adjust based on data, and after three months we decide together how to scale further.

Yes, always. Your campaigns run in your own ad account, so you can look in at any time. You also get a monthly report with the numbers that matter, in plain language. Want to see everything live in one place? We build a dashboard with your results.

Every month you get a report with the numbers that matter. For Google Ads, that includes a review call. Want to see your results live at any time? We build a dashboard with all your numbers in one overview.

Yes. We start with an analysis of your current account: what works, and what costs money without delivering. We build on that. No account yet? We set it up together with you.

We look for creators who fit your brand and your audience: people your customers recognise and believe. We research who fits, handle the matching, agree the price and put everything in a contract with the creator. You get the concept, and the creator gives it their own twist, so it sounds genuine and not like an ad. Want to know more about UGC marketing? The service page shows how it works.